Last week I experienced something similar. I went to buy donuts for my son's birthday. Super donuts #4 only takes cash & all I had was $7. The price was $15. I was expecting a trip to the ATM but instead she said, "bring it next time" and handed me the donuts. Now, I try not to hit the donut store often, but now you know in my effort to support her business (ha ha) I will stop by more often! ;)
The moral of my blog is this: What a difference authentic customer service makes! I regularly take the time to write reviews on yelp.com for places that are worthy. Usually service alone is all the difference it takes to earn my 5 stars. Of course quality work and a pleasant & professional personality are part of that. I'd love to hear your favorite places to eat, shop, get your car fixed, painters, etc. and why you give them your hard earned $ for their goods/services. (Especially if you are in N. S.D. county so I can give them my business too & spread the word!)